Awin Group contact and security information

Latest contact information, security advice and scam warnings

If you’re unsure or suspicious about a message you’ve received from someone claiming to work at the Awin Group – Awin, ShareASale, Commission Factory or SingleView, you can find the latest contact information and security advice here to avoid falling victim to a scam.

Our Official Communication Channels:

  • Our employees will only contact you through official,, or Awin Group email accounts and support channels.
  • We do not use WhatsApp, Telegram, or any other unofficial platforms for official communications.
  • Confidential information or bank details will never be requested outside our secure signup process.
  • Cryptocurrency payments are not accepted by any Awin Group company.

The only time customers are required to provide personal and financial information is during the signup process in our platforms (via the safe URLs listed below) within our data and privacy-protected infrastructure.

Our official communication channels can be found here:

Company Awin ShareASale Commission Factory SingleView


Platform URL

Success/help center












The Hub (retired)


What should I do if I suspect someone is impersonating Awin, ShareASale, Commission Factory or SingleView?

Please get in touch with to report any suspected scams so we can investigate. Do not click any suspicious links before speaking to our team. 

If you need to contact your local authorities, please use the following: 

UK: You can report scams to the National Cyber Security Centre or the Police Action Fraud

Rest of the EU: You can find methods to report for your country on the Europol website Report Cybercrime online | Europol (

USA: You can report cybercrime to the Internet Crime Complaint Center

Australia: Cyber crimes can be reported to the Australian Cyber Security Centre ReportCyber |

Brazil: You can report cyber crimes via this site Página Inicial - Delegacia Eletrônica ( or via telephone: (11) 2221-0977, 2221-7030 e 2221-1761

Alternatively, you can file a complaint with your local police station.

Is legitimate?

No. Our official URLs and websites can be found in the communications table above. All legitimate ShareASale links can also be found directly linked on We currently do not operate a UK subsidiary. If you have been contacted by someone from this website or, please get in touch with us using the details found on this page.


Is legitimate?

No, Our official URLs and websites can be found in the communications table above. All legitimate Commission Factory links can also be found directly on

Common Scam Tactics to Watch For

The 'Prepaid Task' Scheme:

Scammers contact potential victims offering part-time "jobs" such as engaging with content on social media, writing reviews, or participating in cryptocurrency trading. These scams often involve initial small payments to build trust, followed by requests for larger investments in fake plans promising high returns. Victims may end up losing significant amounts of money, pressured into further investments, or having their personal information sold to third parties.

Keeping Safe:
  • Verify the source before engaging with any job offers or requests for personal information.
  • Be wary of offers that seem too good to be true, especially those received via social media platforms like WhatsApp or Telegram.
  • Never share personal or financial information with unverified parties.
  • Stay informed about the latest scam tactics and educate those around you on safe online practices.
What To Do If You Suspect a Scam:

If you believe you've been targeted by a scam impersonating any Awin Group company, please contact us immediately at Providing us with information about the scam helps us take action to protect you and others in our community. For further steps, including reporting to authorities, visit our website for comprehensive guidance and resources.

More Information - The "Prepaid Task" scam

The scam involving WhatsApp or Telegram that has recently become prevalent, often referred to as the "Prepaid Task" scam, exploits the ubiquity and trust placed in these messaging platforms. Here's a detailed breakdown of how this scam typically unfolds, aiming to provide a clear understanding of its operation and the red flags to watch out for:

Step 1: Initial Contact

  • Scammers initiate contact through WhatsApp or Telegram, presenting themselves as representatives of reputable companies or offering enticing part-time job opportunities. These jobs often involve simple online tasks, such as liking videos, subscribing to channels, writing reviews, or similar activities that seem low-effort for high pay.

Step 2: Building Trust

  • Small tasks for small payments: Initially, victims are asked to complete trivial tasks for which they are promised small amounts of money (e.g., Rs 150 to Rs 1,000). This step is designed to build trust, making the scam seem legitimate.
  • Personal information collection: At this stage, scammers may also start collecting personal details under the guise of necessary formalities for payment or job continuation.

Step 3: Escalation and Investment

  • Introduction to investment opportunities: Once trust is established, victims are introduced to higher-paying tasks that require an upfront investment. These tasks are purportedly more lucrative, offering returns of 20% or similar high rates in a very short period.
  • Creation of urgency and exclusivity: Scammers create a sense of urgency and exclusivity by adding victims to larger groups or platforms where these "special" tasks are assigned, further legitimizing the scam.

Step 4: The Investment Scam

  • Fake platforms and tasks: Victims are directed to invest in platforms that mimic legitimate cryptocurrency trading sites or other investment platforms. These sites are controlled by the scammers and are designed to show fake profits or returns on the investments.
  • Increasing investments: With each task or set of tasks, the minimum investment amount increases, leading victims to invest more in hopes of higher returns.

Step 5: Loss and Silence

  • Frozen funds and penalties: At a critical point, when a significant amount of money is invested, scammers freeze the funds for a fabricated reason, such as failure to complete tasks as instructed. They may demand additional payments as penalties.
  • Communication cut off: Eventually, scammers cut off communication with the victim, leaving them without recourse to recover their funds.

Red Flags to Watch For:

  • Unsolicited job offers via messaging apps from unknown contacts.
  • Requests for personal information early in the communication.
  • Requirement to pay upfront for the opportunity to earn money.
  • Promises of unusually high returns with little to no risk.
  • Urgency to act quickly on investment opportunities.
  • Directions to use specific, unknown platforms for tasks or investments.

Prevention and Action:

  • Always verify the source of any job offer or investment opportunity.
  • Do not share personal information or make payments to individuals or entities without thorough verification.
  • Research and consult with trusted sources before engaging in any online jobs or investment opportunities.
  • If you encounter or fall victim to such a scam, report it immediately to the appropriate authorities and platforms (e.g., WhatsApp, Telegram) to help prevent further incidents.

Understanding the specifics of this scam can help individuals and communities become more vigilant and prevent falling victim to similar fraudulent schemes.

  1. If you encounter a scam account or channel on Telegram, you can send a screenshot of it and any other information to @notoscam on Telegram (or via their website). You can also send an email to
  2. If you are in a group where someone is posting spam or unsolicited advertisements, you can report them to the group admin or to the Telegram moderators by pressing the ‘Report spam’ button in the chat.
Report a contact
  • Open the chat with the contact you want to report.
  • Tap > More > Report.
    • Check the box if you would like to also block the user and delete messages in the chat.
  • Tap Report.
Report a group
  • Open the group you want to report.
  • Tap > More > Report.
  • Check the box if you would also like to exit the group and delete the chat.
  • Tap Report.